5683blooms strives to provide excellent customer service. It is our belief that a satisfied customer equals success. Therefore, we understand your concerns about security and proper fulfillment of any order placed online or via telephone. The following statement explains how our orders work and discloses our Return and Refund Policy.

If a delivery is made, and there is any question as to the quality of the flowers, the recipient should contact 5683blooms to discuss the matter. In most cases, we will gladly replace the arrangement. However, claims must be made within 24 hours of delivery. No refunds or replacements will be made after this period. Nor will refunds or replacements be made based on improper plant or flower care on the part of the recipient.

Each arrangement is subject to flower availability and season.

Cancellation Policy
Things happen! We understand and have you covered! Cancellations or modifications will be considered on a case-by-case basis. Just let us as soon as you can and we’ll be in touch to let you know how we can help. For larger, or event orders we need at least 1 week notice—the more notice, the better!